Banking & Finance Finance

Equity Bank Paybill, SWIFT Code & Customer Care Contacts (2026)

Official contact details for Equity Bank, including its M-PESA paybill, SWIFT code, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.

Equity Bank at a glance

Licensed name Equity Bank Kenya Limited
M-PESA Paybill 247247
SWIFT / BIC code EQBLKENA
Telephone +254-20- +254 20 2262000/2262956 /2262828, 0763026000, 07633026956, 0763026828
Email info@equitybank.co.ke
Website www.equitybankgroup.com
Head office Equity Centre, 9th Floor, Hospital Road, Upper Hill, Nairobi.
Postal address P. O. Box 75104-00200, Nairobi
Branches (per CBK) 216; Sub-branches: 13
Licensed 28th December 2004

How to deposit to Equity Bank from M-PESA

  1. Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
  2. Enter business number 247247.
  3. Enter your Equity Bank account number as the account number.
  4. Enter the amount and your M-PESA PIN, then confirm.

M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.

Receiving money from abroad

For international transfers into a Equity Bank account, the sender needs the SWIFT/BIC code EQBLKENA, your full name as on the account, and your account number. Some banks use branch-specific SWIFT codes for certain branches; confirm with your branch for large or time-sensitive transfers.

Loan repayments

Planning a loan with Equity Bank? Estimate your monthly instalments with our Equity Bank loan calculator, or compare lenders on the bank loan calculators page.

Frequently asked questions

What is the Equity Bank M-PESA paybill number?

247247. Use your Equity Bank account number as the account number.

What is the Equity Bank SWIFT code?

EQBLKENA, as published by the bank.

How do I contact Equity Bank customer care?

CBK’s directory lists +254-20- +254 20 2262000/2262956 /2262828, 0763026000, 07633026956, 0763026828 and email info@equitybank.co.ke.

Is Equity Bank licensed by the Central Bank of Kenya?

Yes. Equity Bank Kenya Limited appears in CBK’s directory of licensed commercial banks (July 2026).

Sources

Norah Waceke

About Author

Norah Waceke is a business journalist and editor at Business Radar with more than eight years of experience covering Kenya's economy, companies and markets. She previously worked at Kenyans.co.ke, one of the country's leading digital news platforms, where she reported on business, finance and current affairs. A graduate of Multimedia University of Kenya, Norah focuses on clear, accurate reporting that helps readers understand the money stories shaping their lives and businesses.

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