Official contact details for NCBA Bank, including its M-PESA paybill, SWIFT code, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.
NCBA Bank at a glance
| Licensed name | NCBA Bank Kenya PLC |
|---|---|
| M-PESA Paybill | 880100 |
| SWIFT / BIC code | CBAFKENX |
| Telephone | +254-20-288444 /+254 711 056444 / +254 732156444 |
| contactcentre@ncbagroup.com | |
| Website | www.ncbagroup.com |
| Head office | NCBA Centre, Mara/Ragati Road, Upper Hill, Nairobi |
| Postal address | P. O. Box 44599-00100 Nairobi |
| Branches (per CBK) | 99; Agencies: 11 |
| Licensed | 5th November 2019 |
How to deposit to NCBA Bank from M-PESA
- Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
- Enter business number 880100.
- Enter your NCBA Bank account number as the account number.
- Enter the amount and your M-PESA PIN, then confirm.
M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.
Receiving money from abroad
For international transfers into a NCBA Bank account, the sender needs the SWIFT/BIC code CBAFKENX, your full name as on the account, and your account number. Some banks use branch-specific SWIFT codes for certain branches; confirm with your branch for large or time-sensitive transfers.
Loan repayments
Planning a loan with NCBA Bank? Estimate your monthly instalments with our NCBA Bank loan calculator, or compare lenders on the bank loan calculators page.
Frequently asked questions
What is the NCBA Bank M-PESA paybill number?
880100. Use your NCBA Bank account number as the account number.
What is the NCBA Bank SWIFT code?
CBAFKENX, as published by the bank.
How do I contact NCBA Bank customer care?
CBK’s directory lists +254-20-288444 /+254 711 056444 / +254 732156444 and email contactcentre@ncbagroup.com.
Is NCBA Bank licensed by the Central Bank of Kenya?
Yes. NCBA Bank Kenya PLC appears in CBK’s directory of licensed commercial banks (July 2026).
Sources
- CBK – Directory of Licensed Commercial Banks (July 2026) (checked 13 October 2026)
- NCBA Bank – M-PESA paybill (checked 13 October 2026)
