Official contact details for CIB Kenya, including its M-PESA paybill, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.
CIB Kenya at a glance
| Licensed name | Commercial International Bank (CIB) Kenya Limited |
|---|---|
| M-PESA Paybill | 961610 |
| Telephone | +254 20 3951000, +254 709063000 |
| info@cibke.com | |
| Website | www.cibke.com |
| Head office | KAM House, Mezzanine Floor, Opposite Westgate Mall, Mwanzi Road, Westlands |
| Postal address | P.O Box 2051-00606, Sarit Centre, Nairobi, Kenya |
| Branches (per CBK) | 8 |
| Licensed | 20th June 2017 |
How to deposit to CIB Kenya from M-PESA
- Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
- Enter business number 961610.
- Enter your CIB Kenya account number as the account number.
- Enter the amount and your M-PESA PIN, then confirm.
M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.
Loan repayments
Planning a loan with CIB Kenya? Estimate your monthly instalments with our CIB Kenya loan calculator, or compare lenders on the bank loan calculators page.
Frequently asked questions
What is the CIB Kenya M-PESA paybill number?
961610. Use your CIB Kenya account number as the account number.
How do I contact CIB Kenya customer care?
CBK’s directory lists +254 20 3951000, +254 709063000 and email info@cibke.com.
Is CIB Kenya licensed by the Central Bank of Kenya?
Yes. Commercial International Bank (CIB) Kenya Limited appears in CBK’s directory of licensed commercial banks (July 2026).
Sources
- CBK – Directory of Licensed Commercial Banks (July 2026) (checked 13 October 2026)
- CIB Kenya – M-PESA paybill (checked 13 October 2026)
