Official contact details for Ecobank Kenya, including customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; we only list a paybill or SWIFT code once we find it on the bank’s own website.
Ecobank Kenya at a glance
| Licensed name | Ecobank Kenya Limited |
|---|---|
| Telephone | +254-20-2883000, 4968000, 0719098000 |
| info@ecobank.com | |
| Website | www.ecobank.com |
| Head office | Fortis Office Park – Off Waiyaki Way, Muthangari Drive, Nairobi. |
| Postal address | P.O. Box 49584- 00100 Nairobi |
| Branches (per CBK) | 16 |
| Licensed | 16th June 2008 |
M-PESA paybill
We could not find an M-PESA paybill number published on Ecobank Kenya’s own website when we checked. Ask the bank directly using the contacts above before sending money, and never use a paybill number from an unofficial source.
Loan repayments
Planning a loan with Ecobank Kenya? Estimate your monthly instalments with our Ecobank Kenya loan calculator, or compare lenders on the bank loan calculators page.
Frequently asked questions
How do I contact Ecobank Kenya customer care?
CBK’s directory lists +254-20-2883000, 4968000, 0719098000 and email info@ecobank.com.
Is Ecobank Kenya licensed by the Central Bank of Kenya?
Yes. Ecobank Kenya Limited appears in CBK’s directory of licensed commercial banks (July 2026).
Sources
- CBK – Directory of Licensed Commercial Banks (July 2026) (checked 13 October 2026)
