Many people ask why their Fuliza limit has not moved in years.
Based on questions people sent to Safaricom’s official X account (@Safaricom_Care) and Safaricom’s own replies, checked on 14 October 2026. Questions are paraphrased.
Refresh your limit
Safaricom says you can refresh your Fuliza limit once a month: dial *334# > Fuliza M-PESA > Refresh My Limit. To qualify, you need a good CRB history and must not be in default on another loan.
Raising it
Safaricom’s advice is to keep using its services regularly and keep a good repayment record. It does not publish the formula.
Fuliza Biashara repayments from a till
Dial *234# > M-PESA Business Till > enter store number > Fuliza Biashara > Pay Loan.
Frequently asked questions
How do I increase my Fuliza limit?
Safaricom says use its services regularly, repay well, and refresh the limit once a month via *334#.
Why can’t I get Fuliza at all?
Safaricom says you need a good CRB history and must not be in default on another loan.
Related: Safaricom help hub
Sources: Safaricom on X, Safaricom on X, 12 Oct 2026, Safaricom on X, 9 Oct 2026. Last updated October 2026.
