Equity Bank Help Hub

Equity Bank questions in one place. We read the questions people send to @KeEquityBank and Equity Bank’s own replies, then grouped them into guides. Checked 14 October 2026.

Pedestrians outside bank offices in Nairobi – illustrating equity bank help — Pedestrians outside bank offices in Nairobi. Photo: <a href="//commons.wikimedia.org/w/index.php?title=User:Bobokine&action=edit&red / CC BY-SA 3.0 via Wikimedia Commons

Equity Bank guides

Equity Bank: Reversals, Cheque Clearing, App Login and Number Change

Frequently asked questions

How do I change my Equity phone number?

Visit a branch with your original ID.

Sources

@KeEquityBank on X (checked 14 October 2026)