Statement and registration are NSSF’s most common questions.
Based on questions people sent to NSSF’s official X account (@NSSF_ke) and NSSF’s own replies, checked on 14 October 2026. Questions are paraphrased. Where NSSF has not confirmed something publicly, we say so.
Check your statement
USSD *303#, WhatsApp 0704 303303, or email your full name and ID number to info@nssfkenya.co.ke (NSSF on X, 12 Oct 2026).
Register
Use *303#, or visit an NSSF office with your original ID, a copy, and KES 200; employees add an employer introduction letter (NSSF on X, 18 Jun 2026).
Lost card
Visit an NSSF office; replacement costs KES 200 (NSSF on X, 23 Sep 2026).
Missing contributions
NSSF advises checking your statement while employed and reporting gaps early (NSSF on X, 27 Aug 2026).
Frequently asked questions
How do I check my NSSF statement?
*303#, WhatsApp 0704 303303 or info@nssfkenya.co.ke.
How much is NSSF card replacement?
KES 200, per NSSF.
Related: NSSF help hub
Sources
- NSSF on X – statement (checked 14 October 2026)
