Official contact details for KCB Bank, including its M-PESA paybill, SWIFT code, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.
KCB Bank at a glance
| Licensed name | KCB Bank Kenya Limited |
|---|---|
| M-PESA Paybill | 522522 |
| SWIFT / BIC code | KCBLKENX |
| Telephone | +254-20-3270000, 2851000, 2852000, 0711012000, 0734108200 |
| contactcentre@kcbgroup.com | |
| Website | www.kcbbankgroup.com |
| Head office | Kencom House, 8th Floor, Moi Avenue, Nairobi. Date Licensed: 1st January 1896 |
| Postal address | P. O. Box 48400 – 00100, Nairobi |
| Branches (per CBK) | 211 |
How to deposit to KCB Bank from M-PESA
- Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
- Enter business number 522522.
- Enter your KCB Bank account number as the account number.
- Enter the amount and your M-PESA PIN, then confirm.
M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.
Receiving money from abroad
For international transfers into a KCB Bank account, the sender needs the SWIFT/BIC code KCBLKENX, your full name as on the account, and your account number. Some banks use branch-specific SWIFT codes for certain branches; confirm with your branch for large or time-sensitive transfers.
Loan repayments
Planning a loan with KCB Bank? Estimate your monthly instalments with our KCB Bank loan calculator, or compare lenders on the bank loan calculators page.
Frequently asked questions
What is the KCB Bank M-PESA paybill number?
522522. Use your KCB Bank account number as the account number.
What is the KCB Bank SWIFT code?
KCBLKENX, as published by the bank.
How do I contact KCB Bank customer care?
CBK’s directory lists +254-20-3270000, 2851000, 2852000, 0711012000, 0734108200 and email contactcentre@kcbgroup.com.
Is KCB Bank licensed by the Central Bank of Kenya?
Yes. KCB Bank Kenya Limited appears in CBK’s directory of licensed commercial banks (July 2026).
Sources
- CBK – Directory of Licensed Commercial Banks (July 2026) (checked 13 October 2026)
- KCB Bank – M-PESA paybill (checked 13 October 2026)
- KCB Bank – SWIFT code (checked 13 October 2026)
