Banking & Finance Finance

Consolidated Bank Paybill, SWIFT Code & Customer Care Contacts (2026)

Official contact details for Consolidated Bank, including its M-PESA paybill, SWIFT code, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.

Consolidated Bank at a glance

Licensed name Consolidated Bank of Kenya Limited
M-PESA Paybill 508400
SWIFT / BIC code CONKKENA
Telephone +254-20-340208/340836, 340551, 340298, 340747,340298,211950, 0703016100
Email headoffice@consolidated-bank.com
Website www.consolidated-bank.com
Head office Consolidated Bank House, 6th Floor, Koinange Street, Nairobi.
Postal address P. O. Box 51133 – 00200, Nairobi
Branches (per CBK) 17
Licensed 18th December 1989

How to deposit to Consolidated Bank from M-PESA

  1. Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
  2. Enter business number 508400.
  3. Enter your Consolidated Bank account number as the account number.
  4. Enter the amount and your M-PESA PIN, then confirm.

M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.

Receiving money from abroad

For international transfers into a Consolidated Bank account, the sender needs the SWIFT/BIC code CONKKENA, your full name as on the account, and your account number. Some banks use branch-specific SWIFT codes for certain branches; confirm with your branch for large or time-sensitive transfers.

Loan repayments

Planning a loan with Consolidated Bank? Estimate your monthly instalments with our Consolidated Bank loan calculator, or compare lenders on the bank loan calculators page.

Frequently asked questions

What is the Consolidated Bank M-PESA paybill number?

508400. Use your Consolidated Bank account number as the account number.

What is the Consolidated Bank SWIFT code?

CONKKENA, as published by the bank.

How do I contact Consolidated Bank customer care?

CBK’s directory lists +254-20-340208/340836, 340551, 340298, 340747,340298,211950, 0703016100 and email headoffice@consolidated-bank.com.

Is Consolidated Bank licensed by the Central Bank of Kenya?

Yes. Consolidated Bank of Kenya Limited appears in CBK’s directory of licensed commercial banks (July 2026).

Sources

Norah Waceke

About Author

Norah Waceke is a business journalist and editor at Business Radar with more than eight years of experience covering Kenya's economy, companies and markets. She previously worked at Kenyans.co.ke, one of the country's leading digital news platforms, where she reported on business, finance and current affairs. A graduate of Multimedia University of Kenya, Norah focuses on clear, accurate reporting that helps readers understand the money stories shaping their lives and businesses.

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