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How to Book a Huduma Centre Appointment Online

Young Kenyan woman talking on her mobile phone – How to Book a Huduma Centre Appointment Online
Young Kenyan woman talking on her mobile phone. Photo: Queen Asali / CC BY-SA 4.0 via Wikimedia Commons

Online Huduma appointments cut waiting time for ID, birth certificate and related services.

  1. Use the official Huduma or eCitizen booking link for your county.
  2. Log in if asked.
  3. Select the service, centre and time.
  4. Save the booking reference.
  5. Arrive early with originals and copies.

Need an account? Create eCitizen.

About Author

Norah Waceke is a business journalist and editor at Business Radar with more than eight years of experience covering Kenya's economy, companies and markets. She previously worked at Kenyans.co.ke, one of the country's leading digital news platforms, where she reported on business, finance and current affairs. A graduate of Multimedia University of Kenya, Norah focuses on clear, accurate reporting that helps readers understand the money stories shaping their lives and businesses.

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