Quick answer
Guardian Coach booking numbers: 0722 221 290, 0726 511 628 and 0111 056 560 (info@theguardiancoach.com). Head office: Railways, Nairobi. River Road office: 0703 204 555.
Updated 18 October 2026
The Guardian Coach’s official booking numbers are 0722 221 290, 0726 511 628 and 0111 056 560, and its email is info@theguardiancoach.com. The head office is at Railways, Nairobi (the Railways go-downs off Haile Selassie Avenue), and there is also a booking office on River Road at View Plaza (0703 204 555). Guardian Coach runs daily buses from Nairobi to Nyanza and Western Kenya, including Kisumu, Kisii, Kakamega, Busia, Migori, Homa Bay, Siaya, Bondo, Kericho and Narok.
Guardian Coach Nairobi offices
| Office | Location | Phone |
|---|---|---|
| Head office | Railways, Nairobi (Railways go-downs, Haile Selassie Avenue) | 0722 221 290 / 0726 511 628 / 0111 056 560 |
| River Road | View Plaza, Ground Floor, River Road | 0703 204 555 |
The head office phone numbers and email are on The Guardian Coach’s website. Phone numbers can change, so confirm on the head office lines if a branch number does not go through.
Guardian Coach branches and phone numbers
| Branch | Phone |
|---|---|
| Kisii | 0708 008 015 |
| Kisumu | 0727 544 664 |
| Kericho | 0727 545 088 |
| Kakamega | 0726 915 583 |
| Busia | 0708 345 640 |
| Migori | 0708 087 861 |
| Homa Bay | 0708 008 050 |
| Siaya | 0700 752 852 |
| Bondo | 0700 752 853 |
| Narok | 0705 804 791 |
| Rongo | 0708 007 866 |
| Oyugis | 0708 007 899 |
| Awendo | 0708 006 460 |
| Rodi | 0708 008 044 |
| Kijauri | 0708 846 617 |
| Keroka | 0708 006 497 |
| Sirare | 0708 008 057 |
| Ugunja | 0708 345 642 |
| Maseno | 0708 345 689 |
| Bumula | 0708 345 641 |
| Mbale | 0726 914 334 |
Guardian Coach routes
The Guardian Coach describes its network as “Nairobi to Nyanza region, Western region and more”, with daily passenger services. Main towns served include:
- Nyanza: Kisumu, Kisii, Keroka, Kijauri, Oyugis, Rongo, Awendo, Migori, Sirare, Homa Bay, Rodi, Siaya, Bondo.
- Western: Kakamega, Mbale, Maseno, Ugunja, Bumula, Busia.
- Rift Valley stops: Narok and Kericho.
Schedules depend on the route and the season, and departures fill up fast around Christmas, Easter and the start and end of school terms. Book a few days ahead for those dates.
How to book a Guardian Coach ticket
- Online: use “Book Online” on The Guardian Coach website, pick your route, date and seat, and pay.
- By phone: call 0722 221 290, 0726 511 628 or 0111 056 560 to reserve a seat, then pay as the agent tells you.
- At the office: visit the Railways head office, River Road or your nearest upcountry branch.
Keep the ticket SMS or receipt, and get to the stage at least 30 minutes before departure. Only pay through the official channels you were given when you booked; fraudsters sometimes post fake “booking numbers” on social media.
Guardian Coach fares
The Guardian Coach does not publish a fare table on its website. Fares depend on the route, the seat class and the season, and they go up during peak holidays. Call any of the booking numbers above for the fare on your date. To compare other operators on similar routes, see our Easy Coach contacts and Buscar contacts guides.
Tips for travelling to Nyanza and Western Kenya
- Choose your boarding office. Railways and River Road are both in Nairobi CBD. Ask which one your bus leaves from when you book.
- Night or day travel. Long routes such as Nairobi to Busia or Migori take most of a day, so pick a departure that gets you in before dark if you are carrying luggage or travelling with children.
- Luggage. Label your bags with your name and phone number and ask about the free luggage allowance before you travel.
Parcel delivery and group hire
The Guardian Coach also offers counter-to-counter parcel delivery across its routes, plus executive coaches for school trips, tours, events and company travel. To send a parcel, take it to the booking office with the receiver’s name and phone number, declare what is inside, and pay the parcel charge. For group or corporate hire, call the head office with your dates, route and number of travellers.
Frequently asked questions
What is the Guardian Coach booking number?
The official numbers are 0722 221 290, 0726 511 628 and 0111 056 560. Email info@theguardiancoach.com.
Where is the Guardian Coach office in Nairobi?
The head office is at Railways, Nairobi, and there is a booking office at View Plaza on River Road.
What is the Guardian Coach Kisumu number?
The Kisumu branch is listed on 0727 544 664. If it does not go through, call the head office on 0722 221 290.
Does Guardian Coach go to Busia?
Yes. Busia is on the Western route, and the branch is listed on 0708 345 640.
Can I book Guardian Coach online?
Yes. The official website has a “Book Online” option, and you can also book by phone.
Does Guardian Coach carry parcels?
Yes. It offers parcel delivery between its booking offices.
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