Official contact details for National Bank of Kenya, including its M-PESA paybill, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.
National Bank of Kenya at a glance
| Licensed name | National Bank of Kenya Limited |
|---|---|
| M-PESA Paybill | 625625 |
| Telephone | +254-20-2828000, 0711-038000 |
| info@nationalbank.co.ke | |
| Website | www.nationalbank.co.ke |
| Head office | National Bank Building, 2nd Floor, Harambee Avenue, Nairobi. |
| Postal address | P. O. Box 72866 – 00200 Nairobi |
| Branches (per CBK) | 77 |
| Licensed | 1st January 1968 |
How to deposit to National Bank of Kenya from M-PESA
- Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
- Enter business number 625625.
- Enter your National Bank of Kenya account number as the account number.
- Enter the amount and your M-PESA PIN, then confirm.
M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.
Loan repayments
Planning a loan with National Bank of Kenya? Estimate your monthly instalments with our National Bank of Kenya loan calculator, or compare lenders on the bank loan calculators page.
Frequently asked questions
What is the National Bank of Kenya M-PESA paybill number?
625625. Use your National Bank of Kenya account number as the account number.
How do I contact National Bank of Kenya customer care?
CBK’s directory lists +254-20-2828000, 0711-038000 and email info@nationalbank.co.ke.
Is National Bank of Kenya licensed by the Central Bank of Kenya?
Yes. National Bank of Kenya Limited appears in CBK’s directory of licensed commercial banks (July 2026).
Sources
- CBK – Directory of Licensed Commercial Banks (July 2026) (checked 13 October 2026)
- National Bank of Kenya – M-PESA paybill (checked 13 October 2026)
