Statement and registration are NSSF’s most common questions.
Based on questions people sent to NSSF’s official X account (@NSSF_ke) and NSSF’s own replies, checked on 14 October 2026. Questions are paraphrased.
Check your statement
USSD *303#, WhatsApp 0704 303303, or email your full name and ID number to info@nssfkenya.co.ke.
Register
Use *303#, or visit an NSSF office with your original ID, a copy, and KES 200; employees add an employer introduction letter.
Lost card
Visit an NSSF office; replacement costs KES 200.
Missing contributions
NSSF advises checking your statement while employed and reporting gaps early.
Frequently asked questions
How do I check my NSSF statement?
*303#, WhatsApp 0704 303303 or info@nssfkenya.co.ke.
How much is NSSF card replacement?
KES 200, per NSSF.
Related: NSSF help hub
