iTax is KRA’s online system for filing returns, paying taxes and downloading compliance certificates. Login needs your PIN and password, plus a short arithmetic check on the login page.
Login steps
- Go to itax.kra.go.ke.
- Enter your KRA PIN and click Continue.
- Enter your password.
- Solve the security stamp (simple arithmetic) and click Login.
You should land on the iTax dashboard. From there you can file returns, make payments, amend returns and apply for a Tax Compliance Certificate.
If you forgot the password
- On the login page, click Forgot Password.
- Enter your PIN or ID number as directed.
- Open the reset link sent to the email registered on your KRA account.
- Set a new password and log in again.
If you no longer use that email, visit a KRA office or Huduma Centre with your original ID. More detail sits in our iTax password and PIN FAQ.
No PIN yet?
Register first using how to get a KRA PIN. The password you create at registration is the same one you use to log in.
Troubleshooting
- Wrong PIN or password: reset, then retry in a fresh browser session.
- Security stamp errors: type only the answer to the sum shown.
- Page errors: try another browser or clear cache; avoid unofficial “iTax apps” that ask for your PIN.
