Great Rift Shuttle Contacts 2026: Phone Numbers, Offices and Routes

Updated 18 October 2026

Great Rift Shuttle books from its Nairobi office at Mfangano Trade Centre, Mfangano Street, Nairobi CBD. The Nairobi lines include 0721 402 777, 0705 653 737 and 0795 040 139, and the Eldoret office is on 0700 093 644. Call one of these lines to confirm your seat and fare before you pay.

Great Rift Shuttle contact numbers

The company trades as Greatrift Express Shuttles Limited. Its numbers have changed over the years, which is why so many people search for the “Great Rift Shuttle contact number”. Start with 0721 402 777; if one line does not go through, try the next, and ask the office for the correct number for your town. Ignore websites that offer to “book” Great Rift for you through their own number.

Where Great Rift Shuttle goes

Great Rift Shuttle mainly serves the Nairobi to Eldoret corridor and western Kenya beyond it. Routes the company has advertised include:

• Nairobi to Eldoret, through Nakuru
• Nairobi to Kitale, and on to Kapenguria
• Nairobi to Bungoma, Kimilili and Malaba
• Eldoret to Kitale, Bungoma and Malaba

The company has also advertised pick-up points outside the CBD, including Rongai, Ngong and Kitengela, for some departures. Ask which stage applies to your trip when you book.

How to book Great Rift Shuttle

1. Call or walk in: call one of the Nairobi lines above or go to Mfangano Trade Centre. Give your destination, date and number of seats.
2. Confirm the fare and departure time: fares change with demand, holidays and school calendars, so ask for the current fare on the day.
3. Pay through the office: pay cash at the office or to the payment option the office confirms for your booking. Do not pay a personal number from a stranger who says they are from Great Rift.
4. Arrive early: shuttles leave when full or at the set time, so be at Mfangano Street at least 20 minutes before departure.

Great Rift Shuttle parcel services in Nairobi

Great Rift also carries parcels on its routes, which is popular for traders sending goods to Eldoret, Kitale and Bungoma. Take the parcel to Mfangano Trade Centre, where it is checked and priced by size and type. Keep the receipt, send the details to the receiver, and the receiver collects at the destination office with an ID. Ask the office for the parcel line and the latest drop-off time for the day’s last shuttle.

Tips for the Nairobi to Eldoret route

• Mfangano Street has many shuttle offices close together. Check the sign and the company name on the receipt before paying.
• Book a day ahead on Fridays, Sundays and before holidays.
• Keep your phone and valuables with you, not in the boot.
• If you are sending fare to a relative, check the cost with our M-Pesa charges calculator.

For longer buses to western Kenya, see our Easy Coach contacts. For the coast, see Buscar contacts and Chania Genesis contacts.

Frequently asked questions

What is the Great Rift Shuttle contact number?

The main Nairobi line is 0721 402 777. Other Nairobi lines are 0705 653 737, 0795 040 139 and 0737 096 626. Confirm the number with the office when booking.

What is the Great Rift Shuttle Eldoret contact number?

The Eldoret office, opposite National Bank on Oloo Street, is listed on 0700 093 644. The Eldoret stage is listed on 0734 093 344.

Where is the Great Rift Shuttle office in Nairobi?

At Mfangano Trade Centre on Mfangano Street, Nairobi CBD.

Does Great Rift Shuttle have online booking?

No official online booking site exists. Book by phone or at the office and confirm payment details with the office.

Does Great Rift Shuttle go to Kapenguria?

The company has advertised services to Kitale and Kapenguria. Call to confirm the day’s departure.

Can I send a parcel with Great Rift Shuttle?

Yes. Drop it at Mfangano Trade Centre in Nairobi or the destination office, pay the quoted fee and keep the receipt.