Since mid-2026 many filers report the manual non-eTIMS CSV upload not working.
Based on questions people sent to KRA’s official X account (@KRACare) and KRA’s own replies, checked on 14 October 2026. Questions are paraphrased.
Status
KRA Care has repeatedly said the manual non-eTIMS file upload challenge “is currently under resolution” and appealed for patience.
Duty-free alcohol
Asked about landing with five bottles, KRA said that exceeds the duty-free allowance and the excess attracts import duty, excise duty and VAT. The allowance figures in that reply are inconsistent, so check KRA customs guidance before travel.
Frequently asked questions
Has KRA fixed the non-eTIMS upload?
As of KRA Care’s latest replies, it was “under resolution” with no fix date.
Related: KRA help hub
Sources: KRA Care on X, KRA on X, 31 Aug 2026. Last updated October 2026.
