This Refund Policy applies to paid advertising, sponsored articles, press releases, featured listings and packages booked on Business Radar.
When we refund
If we cannot accept an order under our Sponsored and Partner Content Policy, we refund you in full within 2 working days.
We may decline any placement. We do not accept unlicensed lenders, pyramid or get-rich-quick schemes, or betting promotions aimed at minors. We check the facts a sponsor gives us, and we do not publish claims we cannot verify or endorsements without proof.
When we do not refund
Once we have accepted an order and the item has been published, or otherwise delivered as agreed, we do not refund the fee. If you need a factual correction after publication, email info@businessradar.co.ke and we will review it.
How to ask
Email info@businessradar.co.ke with your payment confirmation and the item you paid for. We confirm payments within 4 working hours, Monday to Saturday, 8am to 6pm EAT (Africa/Nairobi).
Payment details and the full Sponsored and Partner Content Policy are on our advertise page. Package details are on Grow with Business Radar.
Last updated: 10 November 2026.
