Official contact details for SBM Bank Kenya, including its M-PESA paybill, SWIFT code, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.
SBM Bank Kenya at a glance
| Licensed name | SBM Bank Kenya Limited |
|---|---|
| M-PESA Paybill | 552800 |
| SWIFT / BIC code | SBMKKENA |
| Telephone | +254-20-2242348, 2244187, 2248842, 2220845 |
| customerservice@smbank.co.ke | |
| Website | www.sbmbank.co.ke |
| Head office | Riverside Mews, Riverside Drive, Nairobi. |
| Postal address | P. O. Box 34886-00100 Nairobi |
| Branches (per CBK) | 34 branches and 8 Xpress Units |
| Licensed | 1st April 1996 |
How to deposit to SBM Bank Kenya from M-PESA
- Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
- Enter business number 552800.
- Enter your SBM Bank Kenya account number as the account number.
- Enter the amount and your M-PESA PIN, then confirm.
M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.
Receiving money from abroad
For international transfers into a SBM Bank Kenya account, the sender needs the SWIFT/BIC code SBMKKENA, your full name as on the account, and your account number. Some banks use branch-specific SWIFT codes for certain branches; confirm with your branch for large or time-sensitive transfers.
Loan repayments
Planning a loan with SBM Bank Kenya? Estimate your monthly instalments with our SBM Bank Kenya loan calculator, or compare lenders on the bank loan calculators page.
Frequently asked questions
What is the SBM Bank Kenya M-PESA paybill number?
552800. Use your SBM Bank Kenya account number as the account number.
What is the SBM Bank Kenya SWIFT code?
SBMKKENA, as published by the bank.
How do I contact SBM Bank Kenya customer care?
CBK’s directory lists +254-20-2242348, 2244187, 2248842, 2220845 and email customerservice@smbank.co.ke.
Is SBM Bank Kenya licensed by the Central Bank of Kenya?
Yes. SBM Bank Kenya Limited appears in CBK’s directory of licensed commercial banks (July 2026).
Sources
- CBK – Directory of Licensed Commercial Banks (July 2026) (checked 13 October 2026)
- SBM Bank Kenya – M-PESA paybill (checked 13 October 2026)
