Co-op Bank’s X replies answer a handful of recurring questions.
Based on questions people sent to Co-op Bank’s official X account (@Coopbankenya) and Co-op Bank’s own replies, checked on 14 October 2026. Questions are paraphrased.
Open an account online
Use the Co-op Bank App or YEA App > Open Account; activate with a deposit of at least KES 500.
M-PESA to Co-op
Paybill 400200.

SMS alert charges
Co-op says SMS alerts are optional.
Loans
Co-op says it does not offer travel loans but has other options; visit a branch with ID and latest three payslips or business statement.
Frequently asked questions
What is Co-op Bank’s M-PESA paybill?
400200.
Can I open a Co-op account online?
Yes, via the Co-op Bank App or YEA App, with a KES 500 activation deposit.
Related: Co-op Bank help hub


