Courier and postal operators are licensed by the Communications Authority of Kenya (CA). You need the licence before offering courier services to the public.
Common document list
- Cover letter to CA Licensing
- Certificate of incorporation and CR12 (recent)
- IDs of directors and shareholders
- Company and directors’ KRA PINs and a valid Tax Compliance Certificate
- Business plan covering network and three-year outlook
- Memorandum and articles (or equivalent)
- For foreign-owned companies, local shareholding rules as CA states (often a minimum Kenyan shareholding)
Process
- Download the current application form from ca.go.ke.
- Complete it and have documents certified by a Kenyan commissioner for oaths where required.
- Pay the non-refundable application fee (CA has listed KES 5,000 for the application stage; confirm on the live form).
- Submit to CA and respond to any clarification requests.
- Pay licence and annual fees for your category (public postal, international or national operator) as quoted by CA when approved.
Keep your TCC current using how to get a TCC.
