Equity Bank Branches in Nairobi 2026: CBD and Area Locations

Updated 18 October 2026

Equity Bank has about 50 branches in Nairobi in 2026. In the CBD, the main ones are Kenyatta Avenue, Moi Avenue, Tom Mboya, Kimathi Street, Harambee Avenue, KNUT House on Mfangano Street, Tea Room on Accra Road and Fourways on Muindi Mbingu Street. The head office branch is at Equity Centre, Hospital Road, Upper Hill. To find the nearest Equity branch, ATM or agent, use the official locator on Equity’s website or call the hotline 0763 000 000.

Equity Bank branches in Nairobi CBD

Branch names are as they appear in Equity’s official branch locator. Street locations follow the bank’s branch names. Equity does not list a separate phone number for each branch on its locator, so use the hotline for all branch questions.

Equity Bank branches across Nairobi by area

Just outside the city, Equity also has branches in Syokimau (Gateway Mall), Ruaka, Githurai, Ruiru, Juja, Kikuyu, Wangige, Ridgeways, Ongata Rongai, Ngong and Kitengela, all listed on the official locator.

How to find the nearest Equity Bank branch near you

1. Official locator: on Equity’s Kenya website, open “Find a Branch/ATM/CDM/Agent”, choose Branch, ATM, cash deposit machine (CDM) or Equity Agent, and enter your area.
2. Equity app: the Equity mobile app also shows nearby branches and agents.
3. Hotline: call 0763 000 000 or email info@equitybank.co.ke.

For many tasks you do not need a branch at all. Equity agents handle deposits and withdrawals, and the Equity app and *247# handle transfers, statements and loans. Before you go, check the right paybill and account format in our Equity paybill and SWIFT code guide.

When you need to visit a branch

• Opening an account for the first time, or a business or joint account. See the requirements to open an Equity account.
• Replacing a lost card, changing signatories or updating your ID details.
• Large cash deposits or withdrawals above agent and ATM limits.
• Applying for a secured loan, mortgage or asset finance. Estimate repayments first with our Equity loan calculator.
• Resolving a disputed transaction or a reversal that customer care could not fix. Our Equity Bank help guide covers the common problems.

Carry your original national ID or passport, your KRA PIN, and your account number. For business accounts, bring the registration documents and the IDs of all signatories.

Which CBD branch should you pick?

For everyday banking in town, Kenyatta Avenue, Moi Avenue and Tom Mboya are the most central. KNUT House and Tea Room (Accra Road) are convenient if you are near the River Road side of town and the matatu stages. Kenyatta Avenue Supreme is the premium banking branch, and Corporate and Parliament Road Corporate serve business and institutional customers. Visit early in the morning or mid-week to avoid queues at month-end, when salaries and school fees push up traffic.

Frequently asked questions

How many Equity Bank branches are in Nairobi?

Equity’s official locator lists about 50 Nairobi branches, including premium Supreme centres and corporate branches.

Which Equity branches are in Nairobi CBD?

Kenyatta Avenue, Kenyatta Avenue Supreme, Moi Avenue, Tom Mboya, Kimathi, Kimathi Street, Harambee Avenue, KNUT House, KPCU, Tea Room, Fourways, Corporate, Parliament Road Corporate and OTC.

Where is the Equity Bank head office?

At Equity Centre, Hospital Road, Upper Hill, Nairobi. The branch there is called Head Office – Equity Centre Supreme.

What is the Equity Bank customer care number?

The Equity hotline is 0763 000 000, and the email is info@equitybank.co.ke.

How do I find the nearest Equity Bank near me?

Use the official branch, ATM and agent locator on Equity’s website or in the Equity app, or call 0763 000 000.

Can I deposit money at an Equity agent instead of a branch?

Yes. Equity agents accept deposits and withdrawals, and the locator lists agents and cash deposit machines near you.