Quick answer
RangeChem customer care is 0709 982 000 and email support@rangechem.co.ke. Head office: Rangechem Tower, 7th Floor, Kangemi, Waiyaki Way. It lists 48 branches; Westlands, Nyali and Skuta are open 24 hours.
Updated 18 October 2026
RangeChem Pharmacy’s customer care number is 0709 982 000, and its email is support@rangechem.co.ke. The head office is on the 7th Floor of Rangechem Tower in Kangemi, near Equity Bank on Waiyaki Way, Nairobi. RangeChem lists 48 locations across Kenya, with 16 in Nairobi and 9 in Mombasa. Three of them are open 24 hours: Westlands, Nyali and Skuta in Nyeri.
Quick contacts
- Phone: 0709 982 000 (listed as available 24/7)
- Email: support@rangechem.co.ke
- Office hours: Monday to Friday, 8am to 6pm
- Head office: Rangechem Tower, 7th Floor, Kangemi, along Waiyaki Way, Nairobi
- WhatsApp: no WhatsApp number is published on the official site
RangeChem runs a chain of retail pharmacies and sells online through its website. People searching for “RangeChem contacts” usually fall into two groups: shoppers looking for the nearest chemist, and pharmacies or clinics looking to order stock. The main line serves both. Ask to be put through to sales if you are ordering for a business.
In this guide
RangeChem branches by town
This list comes from RangeChem’s own store locator. RangeChem doesn’t publish a separate phone number for each shop, so call the main line and ask to be connected. Most shops close between 7pm and 8pm, but closing times vary, so the hours column only shows the branches listed as open 24 hours.
| Town | Branch | Address or landmark | Hours |
|---|---|---|---|
| Nairobi | RangeChem Raphar Buruburu | Raphar Buruburu near Rubis Phase 2, Opposite NHIF | |
| Nairobi | RangeChem Tuschem Rongai | Rongai Business Park near Cleanshelf parking, along Magadi Road | |
| Nairobi | RangeChem City Centre CBD | Development House (Ground floor) | |
| Nairobi | RangeChem Uthiru | Uthiru near Uthiru Wines opposite Total Petrol Station, along Naivasha Road | |
| Nairobi | RangeChem T-Square Buruburu | T-Square Mall, along Mumias Road (Basement) | |
| Nairobi | RangeChem HQ | HQ Rangechem Tower, 7TH Floor, Kangemi near Equity Bank, along Waiyaki Way | |
| Nairobi | RangeChem Lavington | James Gichuru Road, Maziwa sublocation, Nairobi County, Kenya | |
| Nairobi | RangeChem Karen | Karen near Karen Police Station opposite Shell Petrol station, along Ngong Road | |
| Nairobi | RangeChem Kasarani | Kasarani Mwiki Road, Clay City sublocation, Nairobi County, Kenya | |
| Nairobi | Rangechem Bruce House cbd | Bruce House CBD, near City Hall (Ground floor) | |
| Nairobi | RangeChem Ngong | Ngong near Bona Pet opposite Absa Bank, along Ngong-Suswa Road | |
| Nairobi | Rangechem Koja | Koja near Popman House opposite Biashara Centre | |
| Nairobi | RangeChem KTDA PLAZA | KTDA Building , along Tom Mboya Street (Ground floor) | |
| Nairobi | RangeChem Westlands | Pamstech Building, Ground Floor, near Equity & Family Bank, along Woodville Lane | Open 24 hours |
| Nairobi | RangeChem T-mall | T Mall Lang’ata, along Lang’ata Road (Ground floor) | |
| Nairobi | RangeChem T-Place | T place Mall Ongata Rongai near Cleanshelf Supermarket, along Magadi Road (Ground floor) | |
| Rongai | RangeChem Steta | Ngong Butchers near Cleanshelf Supermarket Rongai, along Magadi Road. | |
| Rongai | RANGECHEM GALANA RONGAI | GALANA PETROL STATION LAISER HILL RONGAI | |
| Kiserian | RangeChem Kiserian | Twin City, along Kiserian Street Magadi Road (Ground floor) | |
| Kiambu | RangeChem Thika T-Plaza | T-Plaza Building, Thika, along Kenyatta Highway (Ground floor) | |
| Kiambu | RangeChem Kiambu | Kiambu Mall, along Kiambu Road (Ground floor) | |
| Kiambu | RangeChem Thika Chemist | Burton Plaza, along Uhuru Street | |
| Kiambu | RangeChem Furaha | Family Bank Building near Family Bank, along Commercial Street | |
| Murang’a | Rangechem Murang’a | Murang’a- Nairobi Road, Murang’a, Kenya | |
| Murang’a | RangeChem Kenol | Kilele Mall near Magunas Supermarket Kenol Town, along Thika-Murang’a Road | |
| Nyeri | Rangechem Karatina | Biashara Street, Karatina, Kenya | |
| Nyeri | RangeChem Nyeri | Nyeri near Posta opposite KWFT Bank, along Kimathi Road | |
| Nyeri | Cendco Nyeri | CENDCO near National Bank | |
| Nyeri | RangeChem Skuta | Nyeri Karatina Road, Ruring’u Ward, Kĩricũ Town, Kenya | Open 24 hours |
| Nakuru | RangeChem Longonot | Longonot Building opposite Polo Centre, along Kenyatta Avenue (Ground floor) | |
| Naivasha | Rangechem Naivasha | Biashara Road, Naivasha, Kenya | |
| Nyahururu | Rangechem Nyahururu | Thiona House opposite Gikomba Market, along Koinange Street (Ground floor) | |
| Nanyuki | Rangechem Nanyuki | Mutath-ine Building opposite Posta (Ground floor) | |
| Meru | Rangechem Meru | Mohamed Moti Building opposite Meru Police Station, along Tom Mboya Street | |
| Nkubu | Rangechem Nkubu | GALANA PETROL STATION NKUBU | |
| Eldoret | Rangechem Eldoret | Champion Hotel, Eldoret,Kitale Rd, Eldoret, Kenya | |
| Mombasa | RangeChem Makadara Newday | Makadara Mombasa opposite Baluchi Mosque, along Makadara Road | |
| Mombasa | RangeChem Makadara | Makadara Mombasa opposite Baluchi Mosque, along Makadara Road | |
| Mombasa | RangeChem Beach Road | Grand Palace Building, along Beach Road (Gound floor) | |
| Mombasa | RangeChem Moi Avenue | Austin Building, Moi Avenue, Mombasa, Kenya | |
| Mombasa | RangeChem CentreChem | Centrechem Mombasa near Tarbush Hotel | |
| Mombasa | RangeChem Kisauni | Kisauni near Zamzam, along Old Malindi Road | |
| Mombasa | RangeChem Nyali | Nyali opposite Nyali School, along Links Road | Open 24 hours |
| Mombasa | RangeChem Airport Centre MSA | Changamwe Mall, Changamwe aiport centre (Ground floor) | |
| Mombasa | RangeChem Red Cross | Red Cross Building, along Moi Avenue Road (Ground floor) | |
| Mtwapa | RangeChem Mtwapa | Galana Petrol Station opposite I&M Bank | |
| Diani | RangeChem Diani | Diani Beach Road, Diani Beach, Kenya | |
| Diani | Rangechem Diani Pioneer | Diani Beach Road, Gombato Bongwe ward, Kenya |
Source: rangechem.co.ke store locator, checked October 2026.
Finding a RangeChem near you in Nairobi
In the CBD, the closest shops are at Development House, Bruce House near City Hall, KTDA Plaza on Tom Mboya Street and the Koja branch near Biashara Centre. In Eastlands, try T-Square Mall or Raphar in Buruburu, or Kasarani on Mwiki Road. On the west side there are Westlands (open 24 hours), Lavington on James Gichuru Road, Uthiru and Karen. South of the city, there are T-Mall on Lang’ata Road and several shops in Ongata Rongai along Magadi Road, including Tuschem, T-Place, Steta and Galana Laiser Hill, plus Kiserian and Ngong.
Outside Nairobi
Mombasa has the biggest network outside Nairobi, with branches on Moi Avenue, Beach Road, Makadara, Kisauni, Nyali and at Changamwe Mall near the airport. There are also shops in Mtwapa and two in Diani. Central Kenya has branches in Thika, Kiambu, Murang’a, Kenol, Nyeri, Karatina, Nyahururu, Nanyuki, Meru and Nkubu, while the Rift Valley has shops in Nakuru, Naivasha and Eldoret.
How to reach RangeChem fastest
- Call 0709 982 000 to check stock, prices or where a branch is. RangeChem says the line runs 24/7.
- Email support@rangechem.co.ke about online orders, refunds and invoices, and include your order number.
- Use the website contact form if you want a call back. The company promises a response within 24 hours.
- Walk into a branch to get a prescription filled. A pharmacist will need to see the original prescription for prescription-only medicines.
Common issues
- Medicine out of stock: call the main line and ask which branch has it. Branch stock varies.
- Delivery times and charges: these depend on your location and stock levels, and an estimate is given at checkout.
- Checking a pharmacy or health facility is licensed: see our guide on how to check a health facility’s licence.
- Paying with SHA or insurance: ask the branch before buying whether it accepts your cover. See how SHA works.
Interested in a pharmacy career? See the cost of studying pharmacy in Kenya and the latest pharmacy cut-off points.
Frequently asked questions
What is the RangeChem customer care number?
RangeChem’s official number is 0709 982 000 (+254 709 982 000). The company says the line is available 24 hours a day, seven days a week.
What is the RangeChem email address?
Email support@rangechem.co.ke. RangeChem says it replies to website enquiries within 24 hours.
Where is the RangeChem head office?
The head office is on the 7th Floor of Rangechem Tower in Kangemi, near Equity Bank, along Waiyaki Way, Nairobi.
How many RangeChem branches are there?
RangeChem’s store locator lists 48 locations, including the head office, as of October 2026. Nairobi has 16, Mombasa has 9, and the rest are spread across Kiambu, Nyeri, Murang’a, Rongai, Diani and other towns.
Which RangeChem branches are open 24 hours?
The locator marks RangeChem Westlands (Pamstech Building, Woodville Lane), RangeChem Nyali (opposite Nyali School, Links Road) and RangeChem Skuta (Nyeri Karatina Road) as open 24 hours.
Does RangeChem deliver medicine?
Yes. RangeChem says it delivers to various locations. Availability and delivery charges depend on where you are, and you get an estimated delivery time at checkout.
Last verified October 2026 against rangechem.co.ke. Branches open and close; call 0709 982 000 before you travel.
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