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SACCO members who suspect fraud can now report it straight to the regulator without giving their names. The Sacco Societies Regulatory Authority (SASRA) has run a whistleblower awareness campaign, “Speak Up: Help Protect SACCO Members’ Funds”, which The Star and Tuko reported on 4 and 5 November 2026. It tells members, staff, board members, delegates and suppliers how to report SACCO fraud, theft, bribery and cover-ups in regulated societies.
The guidance, reported by The Star and Tuko, says a reporter does not have to prove an allegation first. “Report what you reasonably believe to be true,” SASRA said.
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What SASRA wants reported as SACCO fraud
The regulator listed the conduct it wants to hear about:
- theft or misuse of SACCO funds and assets;
- false or misleading financial statements and records;
- bribery and demands for kickbacks;
- abuse of office and conflicts of interest in decisions;
- irregular procurement, questionable payments and unauthorised disposal of SACCO property;
- leaking members’ confidential information;
- destroying, removing or altering records to hide wrongdoing, and covering up reported misconduct.
The campaign applies to societies that SASRA regulates: deposit-taking SACCOs and the larger non-withdrawable deposit-taking societies. Smaller unregulated societies fall under the Commissioner for Cooperative Development in the county. Our explainer on SASRA’s functions sets out what the authority can and cannot do.
Five ways to report SACCO fraud
| Channel | Contact given by SASRA |
|---|---|
| Toll-free line | 0800 724 422 |
| Phone and WhatsApp | 0796 488 200 |
| Landline | +254 20 2935000 |
| info@sasra.go.ke | |
| Post or in person | Chief Executive Officer, SASRA, Old Mutual Tower, 19th Floor, Upper Hill Road; P.O. Box 25089-00100, Nairobi |
The numbers, email and address above match the contacts page on SASRA’s website, checked on 7 November 2026. We could not find the campaign document itself on SASRA’s site, so the campaign details here are as reported by The Star and Tuko. A meeting with the authority can also be arranged. Before you report SACCO fraud, collect what investigators will need: the society’s name, the people involved, what happened, where and when, and copies of any statements, minutes, receipts or messages. Leaving a phone number is optional, but it lets investigators come back with questions.
What protection you get when you report SACCO fraud
SASRA says its Whistle Blower Policy allows anonymous reports and that disclosures are handled confidentially. A report made honestly on reasonable grounds stays protected even if it later turns out to be wrong or cannot be proved.
There is a limit. The regulator warned that an investigation or court case may expose who gave the information, or a witness statement may be needed. Where a whistleblower can be identified, SASRA says it will discuss the implications with the person and support them. Anyone victimised after they report SACCO fraud should report the retaliation too.
Fraud report or ordinary complaint?
SASRA separates SACCO fraud reports from service complaints. A delayed loan, a disputed charge or poor customer care should first go through your society’s own complaints process. If that fails, escalate. Allegations of fraud, corruption or concealment should be clearly labelled as such when sent to the regulator.
The push comes as the sector grows. Co-op News, citing SASRA’s latest supervision report, puts total SACCO assets at KSh1.25 trillion, and SASRA’s draft ICT guidelines, open for comment until 30 November, would require prior approval before regulated societies change core systems or digital channels. For members choosing where to save, our guide to diaspora SACCOs and SACCO comparisons explain what to check first.
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