A Certificate of Good Conduct is issued by the Directorate of Criminal Investigations (DCI). Employers, embassies, colleges and some licences ask for it to confirm you have no recorded criminal convictions of the type the certificate covers.
Applications are started on eCitizen, then you complete fingerprinting at an approved centre.
Requirements
- eCitizen account
- National ID (or passport for eligible non-citizen applicants, where DCI allows)
- Payment of the fee shown on your eCitizen invoice
- Fingerprints taken at a DCI-authorised point (Huduma Centres and listed DCI offices are commonly used)
How to apply
- Log in to eCitizen and open the DCI / Certificate of Good Conduct service.
- Fill in your personal details carefully. They must match your ID.
- Submit and generate the invoice.
- Pay through the official payment options on the portal.
- Book or attend fingerprint capture at the centre indicated.
- After fingerprints are submitted, track the certificate on eCitizen until it is ready to download or collect, depending on the current delivery method.
How long it takes
Processing time varies with DCI workload. Many applicants receive the certificate within several working days after fingerprints are taken, but peak seasons take longer. Apply before job interviews when you can.
Using it for jobs
Most formal employers in Kenya ask for a good conduct certificate that is recent (often not older than three to six months, depending on the employer). Keep a PDF copy and a printout. Pair it with your ID, KRA PIN and academic papers when you apply on jobinkenya.co.ke.
Need an account first? See creating an eCitizen account.
