A Road Service Licence is required for many passenger service vehicles. NTSA handles licensing through TIMS on eCitizen.
Usual requirements
- Original logbook
- Valid vehicle inspection report
- Speed governor compliance certificate where required
- Vehicle identity certificate
- Driver with a valid PSV badge
- Owner’s ID
Indicative charges by capacity
Published guides have listed about KES 2,700 (6–8 passengers), KES 3,200 (9–14) and KES 3,750 (15–25). Confirm the amount on your NTSA invoice before paying.
- Log in to NTSA TIMS via eCitizen.
- Select Road Service Licence application for the vehicle.
- Upload or present the inspection and compliance documents.
- Pay and await approval.
- Keep inspection and RSL renewals aligned so the vehicle stays legal on the road.
Related: NTSA inspection fees.


