Co-op Bank’s X replies answer a handful of recurring questions.

Based on questions people sent to Co-op Bank’s official X account (@Coopbankenya) and Co-op Bank’s own replies, checked on 14 October 2026. Questions are paraphrased. Where Co-op Bank has not confirmed something publicly, we say so.
Open an account online
Use the Co-op Bank App or YEA App > Open Account; activate with a deposit of at least KES 500 (Co-op Bank on X, 9 Oct 2026).
M-PESA to Co-op
Paybill 400200 (Co-op Bank on X, 9 Oct 2026).
SMS alert charges
Co-op says SMS alerts are optional (Co-op Bank on X, 8 Oct 2026).
Loans
Co-op says it does not offer travel loans but has other options; visit a branch with ID and latest three payslips or business statement (Co-op Bank on X, 2 Oct 2026).
Frequently asked questions
What is Co-op Bank’s M-PESA paybill?
400200.
Can I open a Co-op account online?
Yes, via the Co-op Bank App or YEA App, with a KES 500 activation deposit.
Related: Co-op Bank help hub
Sources
- Co-op Bank on X – paybill (checked 14 October 2026)


