Quick answer
Safaricom's 5G Home plans cost KSh 2,999 (15 Mbps, 450GB), KSh 4,000 (50 Mbps, 1.5TB), KSh 5,000 (100 Mbps, 2TB) and KSh 10,000 (250 Mbps, 4TB) for 30 days. The 5G router is a one-off KSh 2,999 and includes no free data. Plans are bought on *400# or the Safaricom app and paid with M-PESA, and you must buy a new plan once you hit the cap.
Updated 18 October 2026
Short answer: Safaricom’s 5G Home internet (the 5G Wi-Fi router service) currently has four monthly plans on the Safaricom Home website: 15 Mbps for KSh 2,999, 50 Mbps for KSh 4,000, 100 Mbps for KSh 5,000 and 250 Mbps for KSh 10,000. Each plan lasts 30 days and has a fair usage cap of 450GB, 1.5TB, 2TB and 4TB respectively. The 5G router costs a one-off KSh 2,999, and you buy or renew plans by dialling *400# or on the Safaricom app, paying with M-PESA. These figures were checked on 18 October 2026 against Safaricom’s own pages.
Many readers search for “Safaricom 5G packages” when they want to know if 5G can replace fibre at home, or whether it is worth buying a 5G phone bundle. This guide covers both. It sets out the prices, what each speed tier is good for, where 5G works, how to sign up and pay, and how the service compares with Safaricom Home Fibre.
In this guide
Safaricom 5G Home plans and prices (October 2026)
The table below is taken from the 5G page and the 5G Wi-Fi FAQ on Safaricom’s Home internet website (internet.safaricom.co.ke), which both say the prices include tax.
| Plan | Speed (up to) | Price per 30 days | Fair usage cap | Safaricom’s suggested use |
|---|---|---|---|---|
| 5G 15Mbps | 15 Mbps | KSh 2,999 | 450GB | Browsing, email, social media, standard streaming on one device |
| 5G 50Mbps | 50 Mbps | KSh 4,000 | 1.5TB | HD streaming on a few devices, multiplayer gaming |
| 5G 100Mbps | 100 Mbps | KSh 5,000 | 2TB | Ultra HD streaming on several screens |
| 5G 250Mbps | 250 Mbps | KSh 10,000 | 4TB | Heavy households with many users and screens |
A note on the entry plan. Safaricom’s formal terms and conditions for Home Fibre and Fixed Broadband (4G/5G) plans, last updated on 30 April 2026, list only the 50 Mbps, 100 Mbps and 250 Mbps plans at KSh 4,000, KSh 5,000 and KSh 10,000. The 15 Mbps plan appears on the Safaricom Home website and FAQ instead. Tech-ish reported in October 2025 that Safaricom had quietly raised the entry plan from 10 Mbps and 250GB to 15 Mbps and 450GB, quoting the price as KSh 3,000; the Safaricom Home site now shows KSh 2,999. If you want the cheapest plan, confirm it appears when you dial *400# before you buy the router.
Speeds are not guaranteed. Safaricom’s FAQ says 5G speeds are offered on a “best effort” basis, vary with your exact location, and downloads will usually be faster than uploads.
How much the 5G router costs
The router is a one-off purchase of KSh 2,999. Safaricom’s FAQ lists three 5G models, subject to stock:
- Baicells EG3065M, which has a built-in battery
- Huawei H155-382 indoor 5G CPE
- Nokia Gateway 2 (5G19-01W-A)
The router comes with its own 5G SIM card, registered in the buyer’s name, so you need your ID details at purchase. Safaricom says the router can serve up to 32 devices. It does not come with any free data, so budget for the router plus your first plan. On the cheapest plan that is KSh 2,999 plus KSh 2,999, or KSh 5,998 to get started. Unlike Home Fibre, there is no installation fee or technician visit.
You can buy the router at Safaricom shops, authorised dealers, Quickmart outlets (a partnership Safaricom announced in May 2025), Naivas outlets (announced on 29 October 2025) and online on Masoko.
Where Safaricom 5G is available and how to check
Safaricom said in May 2025 that its 5G network had reached all 47 counties. Its investor presentation for the year to March 2026, published in May 2026, puts 5G population coverage at about 30%, against 97.9% for 4G. So 5G exists in every county but mostly in towns and selected estates, not everywhere in them.
The 5G coverage page on the Safaricom Home website lists 5G-ready areas. At the time of writing these included parts of:
- Nairobi: Kilimani, Westlands, Nairobi West, South C and Langata, Ngong Road, Eastleigh and Pangani, Embakasi, the CBD, Kasarani and Makadara
- Around Nairobi: Kiambu, Juja, Kikuyu, Thika, Ruiru, Kajiado, Ngong, Rongai, Athi River, Syokimau, Mlolongo, Kitengela and Machakos
- Coast: Mombasa, Kwale, Malindi, Kikambala and Watamu
- Elsewhere: Kisumu, Maseno, Nakuru, Naivasha, Eldoret, Nyeri, Nanyuki, Meru, Kericho, Kisii, Kakamega, Vihiga, Siaya, Narok, Garissa, Moyale, Lodwar and Trans Nzoia
Being in a listed town does not mean your building gets a strong signal. Safaricom’s terms require you to confirm 5G coverage at your premises before you buy the router. The easiest checks are to use the coverage page on the Safaricom Home site, ask at a Safaricom shop with your exact location, or test with a 5G phone inside your house. If 5G is weak, Safaricom’s FAQ says the router will switch to 4G automatically, but you will be paying 5G plan prices for 4G speeds.
How to subscribe and pay
- Confirm 5G coverage at your home.
- Buy the router at a shop, dealer, Quickmart, Naivas or on Masoko. You can also start by dialling *400#, choosing Get Internet and then 5G Router.
- Activate it. Safaricom’s self-service option is to dial *400*0# and enter the 6-digit activation code printed on the sales pack. For the Huawei 5G router, Safaricom asks you to set the SIM PIN to 0000 in a phone before inserting the SIM. For the other models, you switch the SIM PIN off first.
- Buy a plan: dial *400#, select 5G Wi-Fi, choose Buy 5G Plans, pick your account number and plan, then pay with M-PESA (you enter your M-PESA PIN on the prompt) or with Postpay credit. You can also buy in the Safaricom app (One App) under 5G Wi-Fi.
- Connect devices using the Wi-Fi name and password printed on the back or bottom of the router.
Safaricom’s published route for 5G plans is the *400# prompt or the app, not a separate paybill. Its FAQ also says you can load airtime straight to the router SIM by dialling *141*recharge code*router SIM number#. Separately, the Safaricom Home website tells customers whose internet account has been disconnected over a pending bill to pay through Lipa na M-PESA Paybill 200200 with their account number, or at a Safaricom shop. Our guide on how to pay a paybill with M-PESA explains the steps. To check your account status, dial *400#, choose 5G Wi-Fi and then Check Account Status. For help, Safaricom says to call 400 from the number you used to pay.
Fair usage, renewals and upgrades
- No slow lane after the cap. Home Fibre slows you down after the fair usage limit. On 5G, once you reach the cap you must buy a new plan to keep browsing.
- No rollover at expiry. Plans last 30 days and unused data expires.
- Changing plans. You can move up or down at any time by paying the full price of the new plan. Safaricom says unused data from a still-valid plan carries over, with the new plan’s speed taking priority.
- Locked to the router SIM. 5G Home plans work only on the line activated in the router, so you cannot load them on your phone.
- Home use only. The terms limit the service to a single home, for private domestic use at your physical address, and ban reselling or commercial use. Offices should ask about Safaricom’s 5G for Business products instead.
5G Home vs Safaricom Home Fibre
Safaricom doubled most Home Fibre speeds at no extra cost in a press release dated 30 April 2026, which changed this comparison a lot. Here is how the plans line up at similar prices, using Safaricom’s current terms:
| Price per month | 5G Home | Home Fibre |
|---|---|---|
| KSh 2,999 | 15 Mbps, 450GB cap | Bronze 40 Mbps, 1.5TB cap |
| About KSh 4,000 | 50 Mbps, 1.5TB (KSh 4,000) | Silver 60 Mbps, 2TB (KSh 4,100) |
| KSh 5,000 to 6,299 | 100 Mbps, 2TB (KSh 5,000) | Gold 150 Mbps, 5TB (KSh 6,299) |
| KSh 10,000 to 12,499 | 250 Mbps, 4TB (KSh 10,000) | Diamond 500 Mbps, 7TB (KSh 12,499) |
Where your estate is fibre-ready, fibre gives more speed and more data for the money, and it slows you down after the cap instead of cutting you off. The fibre plan table lists post-cap speeds of 4 Mbps to 25 Mbps, though another clause in the same terms still quotes 1 Mbps and 3 Mbps, so ask Safaricom if this matters to you. 5G makes sense when fibre has not reached your building, when you rent and move often, or when you want to plug in today without waiting for installation. You own the 5G router, while the fibre router stays Safaricom’s property and the terms charge KSh 6,500 if you move house without it. For fibre prices, coverage and outages, see our Safaricom Home Fibre packages guide.
Mobile 5G data on your phone
You do not need a new SIM for 5G on a phone. Safaricom says a normal SIM works, but you need a 5G phone and must be in a 5G area. Safaricom’s 5G mobile bundle FAQ, last updated in August 2024, lists 30-day “5G ready” bundles of 15GB for KSh 1,000, 35GB for KSh 2,000, 65GB for KSh 3,000, 100GB for KSh 5,000 and 200GB for KSh 10,000. They sit under *544# (Go Monthly, then 5G Plans) and *444# (Data OFA, then Tunukiwa). The KSh 1,000 and KSh 2,000 offers are personalised, so not everyone sees them. These bundles also work on 4G, can be used for tethering, cannot be shared through Sambaza and do not roll over. Because that page is older than the home plans above, check the live prices on *544# before you pay. If bundles seem to vanish early, our guide to Safaricom app and bundle problems may help.
For other account questions, from M-PESA reversals to eSIM, see our Safaricom help guide.
Frequently asked questions
What is the cheapest Safaricom 5G home package?
The Safaricom Home website lists the 5G 15Mbps plan at KSh 2,999 for 30 days with a 450GB fair usage cap. Safaricom’s April 2026 terms start at the 50 Mbps plan for KSh 4,000, so check *400# to confirm the entry plan is offered on your line.
How much does it cost to start using Safaricom 5G at home?
The router is KSh 2,999 and comes with no free data. Adding the cheapest plan brings the starting cost to about KSh 5,998, or KSh 6,999 if you begin on the 50 Mbps plan.
What happens when I reach my 5G data cap?
Your 5G Home service does not slow down to a lower speed. You need to buy a new plan, or upgrade or downgrade, to continue using the internet for the rest of the month.
Will the 5G router work where there is no 5G?
Yes. Safaricom says the router switches to 4G automatically, but speeds will be lower than what you are paying for. Confirm 5G coverage inside your home before buying.
Can I use Safaricom 5G Home for my office or shop?
The 5G Home terms limit the service to private domestic use in a single home and prohibit commercial use or resale. Businesses should ask Safaricom about its 5G for Business or business fibre packages.
Can I pay for 5G Home through a paybill?
Safaricom’s instructions for buying 5G plans are *400# or the Safaricom app, with payment through an M-PESA prompt or Postpay credit. Paybill 200200 appears on the Safaricom Home site for settling disconnected accounts with an account number.
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