Updated 2 November 2026
Safaricom Home Fibre vs Zuku in short: both start at KSh 2,999 a month for 40 Mbps, but Zuku is faster for the money in the middle tiers (80 Mbps for KSh 3,999 and 100 Mbps for KSh 4,399) and advertises its home fibre as uncapped, while Safaricom offers more speed at the top (up to 1,000 Mbps), cheaper bulk-pay deals and fair usage limits of 1.5TB to 7TB. The right choice usually comes down to which network actually reaches your building, so check coverage for both before you decide.
Updated 2 November 2026. Zuku prices from the Zuku Kenya packages page, checked 2 November 2026. Safaricom prices from Safaricom’s Home Fibre FAQs (last updated 29 April 2026) and its 30 April 2026 press release, checked in October 2026. Prices are per month and include tax as published.
Safaricom Home Fibre vs Zuku: price and speed table
| Monthly price | Safaricom Home Fibre | Zuku Home Fiber |
|---|---|---|
| KSh 2,999 | Bronze, 40 Mbps (1.5TB fair usage) | Internet Shujaa, 40 Mbps |
| About KSh 4,000 | Silver, 60 Mbps, KSh 4,100 (2TB) | Internet Bingwa, 80 Mbps, KSh 3,999 |
| KSh 4,399 to 6,299 | Gold, 150 Mbps, KSh 6,299 (5TB) | Internet Stream, 100 Mbps, KSh 4,399 |
| About KSh 10,000 to 12,500 | Diamond, 500 Mbps, KSh 12,499 (7TB) | Internet Connect, 200 Mbps, KSh 9,999 |
| KSh 20,000 | Platinum, 1,000 Mbps (7TB) | No equivalent listed |
Other differences that matter
| Item | Safaricom Home Fibre | Zuku |
|---|---|---|
| Data limit | Fair usage limit of 1.5TB to 7TB; speed drops (4 to 25 Mbps) after the limit until renewal | Advertised as uncapped home fiber |
| Installation and router | Wi-Fi router supplied on connection; a reconnection fee applies if you move without the router | Free installation and free modem on every home plan |
| Installation time | Safaricom says it calls back within 24 hours of a covered request to arrange installation | Zuku says installation is usually within 3 working days in supported areas |
| Bulk pay discount | Yes: 3, 6 or 12 months (Bronze 12 months KSh 29,000) | Not listed on the packages page |
| Cheaper entry plans | Fibre Lite KSh 1,500 (15 Mbps) and KSh 2,000 (20 Mbps) | None below KSh 2,999 listed |
| TV bundle option | Not part of Home Fibre plans | Zuku TV and Fiber TV available separately |
| How to pay | MySafaricom App, *400#, Paybill 150501 | Zuku payment options on its website and app |
Price per Mbps
Dividing the monthly price by the advertised speed shows where each provider is strongest:
- 40 Mbps: level, KSh 75 per Mbps on both.
- Middle tier: Zuku Bingwa works out at about KSh 50 per Mbps against about KSh 68 for Safaricom Silver, and Zuku Stream at about KSh 44 against about KSh 42 for Safaricom Gold, which is faster but KSh 1,900 dearer.
- Top tier: Safaricom Diamond (about KSh 25 per Mbps) and Platinum (KSh 20 per Mbps) beat Zuku Connect (about KSh 50 per Mbps).
These are advertised speeds. Real speeds depend on your Wi-Fi setup, the number of devices and the network in your estate.
Bulk pay can change the maths on Safaricom
Safaricom’s FAQs list bulk pay prices that cut the monthly cost. Bronze costs KSh 29,000 for 12 months against KSh 35,988 at the monthly rate, which works out at about KSh 2,417 a month. Silver is KSh 41,000 for 12 months and Gold KSh 65,000. If you can pay upfront and are staying put, Safaricom Bronze on a 12-month plan is cheaper than Zuku Shujaa at the same 40 Mbps. Platinum is not offered on bulk pay. Full tables are in our Safaricom Home Fibre packages guide.
Which should you choose?
- Choose Zuku if both reach your home and you want the most speed for KSh 4,000 to KSh 4,400 a month, or you want uncapped data and free installation.
- Choose Safaricom Home Fibre if you need 500 Mbps or more, can pay 6 or 12 months upfront, want a cheaper Fibre Lite plan, or already manage your bills through M-PESA and the MySafaricom App.
- Neither in your estate? Compare Safaricom 5G Home plans, which need only 5G coverage rather than a fibre line, or see our guide to internet providers in Kenya.
How to check coverage and sign up
- Safaricom: dial *400#, choose Get internet, then Internet for home, and select your region and territory, or request Home Fibre online.
- Zuku: use the Check coverage tool on zuku.co.ke or call Zuku sales on 0205 222 222. Support contacts are in our Zuku contacts guide.
- Ask each provider about any contract term, relocation rules and what happens to the router if you cancel.
Running a business from home? A home fibre line is a good base for a website and email on your own domain. Truehost Kenya (affiliate link) sells .co.ke domains and hosting in Kenya shillings.
Frequently asked questions
Which is cheaper, Safaricom Home Fibre or Zuku?
Both start at KSh 2,999 for 40 Mbps. Zuku is cheaper for 80 to 100 Mbps, while Safaricom is cheaper per Mbps at 500 Mbps and above and on 12-month bulk pay.
Is Zuku internet unlimited?
Zuku advertises its home fiber plans as uncapped on its packages page. Safaricom Home Fibre is unlimited up to a fair usage limit of 1.5TB to 7TB, after which speed drops until renewal.
Does Zuku charge for installation?
Zuku’s packages page lists free installation and a free modem on all four home fiber plans.
What is the fastest home fibre plan from each?
Safaricom Platinum at 1,000 Mbps for KSh 20,000 a month, and Zuku Internet Connect at 200 Mbps for KSh 9,999 a month.
Can I pay Safaricom Home Fibre with M-PESA?
Yes, through *400#, the MySafaricom App or Paybill 150501 with your Home Fibre account number.
Sources: Zuku Kenya packages page (zuku.co.ke, checked 2 November 2026); Safaricom Home Fibre FAQs and 30 April 2026 press release. Prices can change, so confirm before you sign up.
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