Official contact details for Access Bank Kenya, including its M-PESA paybill, customer care numbers, email and head office address. Contact details come from the Central Bank of Kenya’s directory of licensed banks; paybill and SWIFT details come from the bank’s own website.
Access Bank Kenya at a glance
| Licensed name | Access Bank (Kenya) PLC |
|---|---|
| M-PESA Paybill | 862862 |
| Telephone | +254-20-2252216/19, 2224235/6, 2252188/90/91, 0720-081772, 0733-505656 |
| infokenya@accessbankplc.com | |
| Website | www.kenya.accessbankplc.com |
| Head office | Transnational Plaza, City Hall Way, Nairobi. |
| Postal address | P. O. Box 34353 – 00100 Nairobi |
| Branches (per CBK) | 27 |
| Licensed | 8th January 1985 |
How to deposit to Access Bank Kenya from M-PESA
- Open M-PESA and choose Lipa na M-PESA, then Pay Bill.
- Enter business number 862862.
- Enter your Access Bank Kenya account number as the account number.
- Enter the amount and your M-PESA PIN, then confirm.
M-PESA charges for paybill payments depend on the business. See our M-PESA charges calculator for send and withdrawal fees.
Loan repayments
Planning a loan with Access Bank Kenya? Estimate your monthly instalments with our Access Bank Kenya loan calculator, or compare lenders on the bank loan calculators page.
Frequently asked questions
What is the Access Bank Kenya M-PESA paybill number?
862862. Use your Access Bank Kenya account number as the account number.
How do I contact Access Bank Kenya customer care?
CBK’s directory lists +254-20-2252216/19, 2224235/6, 2252188/90/91, 0720-081772, 0733-505656 and email infokenya@accessbankplc.com.
Is Access Bank Kenya licensed by the Central Bank of Kenya?
Yes. Access Bank (Kenya) PLC appears in CBK’s directory of licensed commercial banks (July 2026).
Sources
- CBK – Directory of Licensed Commercial Banks (July 2026) (checked 13 October 2026)
- Access Bank Kenya – M-PESA paybill (checked 13 October 2026)
